As lockdowns gradually come to an end in several regions and countries, museums have to revise and update their health security protocols to reopen properly. While national regulations vary depending on the specific evolution of the COVID-19 pandemic, there are some basic measures that can be taken to protect the health of both visitors and staff.


  • Define a maximum number of visitors allowed into the museum and inform the public about it
  • Define a maximum number of visitors per exhibition room and inform the public (it is recommended to set a maximum number of people per square meters to allow a safety distance of 1.5 m between each visitor)
  • Determine average visit time to establish time slots
  • Consider a gradual reopening of exhibitions
  • As far as possible, set up a booking system (online, by phone and/or by e-mail). Set up an online ticketing system. Online tickets can be scanned by visitors themselves at the entrance to the museum
  • Consider extended opening hours
  • Consider opening hours dedicated to certain groups of public (e.g. > 65 years of age)
  • Deny access to persons showing symptoms of the disease
  • Notify the public of context-related restrictions on the institution’s website (if applicable) and before entering the museum

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